Childhood and adolescence can be a difficult and challenging time for some students.


Fortunately, school support staff are in a position to help students deal with these challenges by linking them to specialist staff on school grounds.


onPsych services are now available at Kingsley Park Primary School.


onPsych offer services to students and their families at no out of pocket cost (bulk billing)via;

  • A GP Health Plan where students have a doctor’s referral, onPsych staff bulk bill Medicare for their work. Parents will not have to pay any out of pocket costs for this support.   
  • Plus NDIS clients can also access the onPsych psychologist under the NDIS program

Both of these referral avenues will entitle the student/family member to 10 to 20 sessions per year with the psychologist or mental health social worker. The psychologist or mental health social worker who is working at Kingsley Park is yet to be employed but the process is well underway.


To ensure there is no waiting period for your child, I encourage you to follow these easy steps to obtain a GP referral and return to the school as soon as possible.


  • Complete the required paperwork by downloading the form from the link below (or request a hard copy from the school office)
  • Book a double appointment with your GP
  • Advise them of your concerns regarding your child’s emotional wellbeing
  • Obtain a referral under the Better Access Initiative (Item 2715/2700)
  • Take The referral to school and leave at the office for Matt or Wendy-Mae
  • onPsych will then be in contact with you to arrange a meeting for you and your child

For further information about onPsych services, feel free to contact your state manager on 1300 659 350 or visit their website www.onpsych.com.au


If you have any question, please talk to Matt Brand or Wendy-Mae Rapson




Frequently Asked Questions


What are the benefits of my child seeing onPsych?

OnPsych staff are experts in their field. They offer professional help with simple problems like making friends to complex mental health issues, such as:

  • Dealing with bullying
  • Fears, phobias & anxiety
  • Behaviour problems at home and at school
  • Depression
  • Stress of exams and relationships
  • Attention deficit & hyperactivity
  • Social skills
  • Eating disorders
  • Grief and loss


OnPsych also offers individual/group skills training:

  • Communication skills
  • Problem solving
  • Stress management
  • Anger management
  • Negotiation skills
  • Relaxation
  • Social skills training
  • Motivation
  • Parenting



How much is this going to cost us?

Where students have a doctor’s referral, onPsych staff bulk bill Medicare for their work. Parents will not have to pay any out of pocket costs for this support.   NDIS clients can also access the onPsych phsychogist.


How long will it take before onPsych can see my child?

Once a health plan from your GP is sought, please contact Wendy-Mae and she will make a consultation time. Depending on demand, this may be between 1-2 weeks. For emergencies always contact 000.


Is onPsych going to snoop or judge our family?

onPsych assists students to learn new skills and develop new ways to deal with the demands of their life. They do not collect confidential information for the sake of it. When they do discuss sensitive family matters, they treat this information with professional confidentiality; as per the law and professional ethical behaviour.


What if I need to contact onPsych urgently?

Always ring 000 in emergencies. However, if the problem is not an emergency, ring your school and discuss your concerns and they can organise a meeting with their worker.


Can I join in with the sessions?

In most cases we will welcome your attendance during the sessions, but please discuss this with them as there are cases where this procedure would not work well.


What changes can we expect?

Positive change can sometimes be obvious very quickly. This is often caused by the positive effect of the extra attention. Real and long-term positive behaviour change may take longer.


What can we do to help?

In virtually all cases parents can help their child at home by reinforcing the messages and skills developed in sessions. Please ask your staff member how you can help at home.


Do we get a report?

OnPsych will send you a copy of a report to both the parents and referring doctor after 6 and 10 sessions.


Do we need to go back to the doctor?

Extending the program beyond 6 sessions for a further 4 sessions will require you to return to your doctor for a further referral to see the onPsych member.



School letter introducing onPsych 2021




© Copyright 2021 Kingsley Park Primary School